General FAQ
What makes Project Cowork’s coworking space unique?
Our unique model provides flexibility and community for modern businesses navigating the era of hybrid work. Our spaces cater especially to client-facing professionals, corporate teams, and established businesses. We’re committed to providing not just a place to work, but a space that enables companies to thrive, scale, and innovate with ease.
What types of memberships do you offer?
We offer memberships for Private Offices, Corporate Team Suites, Dedicated Desks, Community Memberships, and Virtual Products. Choose what fits you best — with options for individuals and large teams alike.
How do contracts for memberships work?
We like to keep things flexible. Choose month-to-month contracts or longer terms to fit your needs. The longer you commit, the better your rate.
Is there a minimum commitment for memberships?
Our shortest lease options are month-to-month for maximum flexibility. Longer-term agreements are available too, at discounted rates.
What’s included in my membership?
All memberships include secure Wi-Fi, keyless entry to our space, free coffee and tea, shared amenities, and access to our hospitality-first Community Managers. Depending on your plan, your membership may include conference room credits and 24/7 access to our space.
Can I use the space after-hours and on weekends?
Private Office, Team Suites, and Dedicated Desk members enjoy 24/7 secure access with digital locks. Community Members can access our buildings anytime between 9 AM – 5 PM CT, Monday through Friday.
What is your onboarding process?
Once you’ve officially joined, we’ll give you a full tour, set you up with secure access, and introduce you to our Community Managers. You’ll also get access to our portal and mobile app for easy conference room booking, communication, and billing management.
Can I tour the space before I sign up?
Of course! We’d love to show you around. Just reach out to schedule your tour and see the space in person.
How do you handle privacy and confidentiality in coworking?
We take your privacy seriously. White noise machines in hallways, private rooms with digital locks, and dedicated meeting spaces help keep your conversations confidential. Plus, secure Wi-Fi ensures your data stays protected.
What security measures do you have?
All of our locations feature digital locks on all main entrances that auto-lock after business hours and on weekends. High-quality cameras throughout the space help ensure a safe, secure environment for everyone.
Are there quiet zones?
Yes! We offer private offices and thoughtfully designed areas where you can focus without distractions.
What networking opportunities are available?
We host member-exclusive events twice a month to help you connect with fellow professionals and entrepreneurs. From casual meals to professional workshops, there’s always a way to grow your network while growing your business.
How reliable is your internet?
We have both primary and backup lines for seamless service. Our network is professionally monitored 24/7 to ensure security and uptime. Additionally, our network is securely configured so that no information spreads between offices or members.
What’s your visitor policy?
Guests are welcome! Just check them in at the front desk so we can greet them and make sure they feel right at home.
Is parking available at your locations?
Yes! All of our locations offer abundant parking with some covered options to keep you comfortable during hot San Antonio summers.
Is there someone on-site to help me?
Yes! Our friendly Community Managers are always on-site to assist with any questions, greet your guests, and help your day run smoothly.
Private Offices and Team Suites
What is the difference between a private office and a team suite?
Our private offices are perfect for individuals or small teams of up to 10 people looking for their own dedicated space. A team suite offers multiple private offices, meeting rooms, and shared spaces all within your own secured, exclusive area. Team Suites are ideal for medium or large corporate teams who want to collaborate together in within a Project Cowork workspace.
Is there a minimum commitment for office rentals?
We offer leases as low as month-to-month, with the ability to scale up as needed. Our pricing is always transparent and all-inclusive, but longer lease terms do offer better rates.
How big are your private offices?
Our private offices range from 1-person rooms to 10-person suites, while our team suites can hold up to teams of 40. We can rent our multiple offices to one company, so you can combine offices to be as large as you need.
How does combining office leases work?
We allow one company to rent multiple private offices or team suites, so you can mix and match our spaces to fit your team as you grow. We have accommodated a team of over 100 through a unique mix of multiple private offices and suites, so we’re confident we can find the right solution for you!
Do I have to pay to use the conference rooms?
Monthly conference room credits are included in your private office or team suite lease. If you need more time, you can book additional hours at member-exclusive rates on our portal. Our training room is also bookable at a membership price.
Do you offer lease discounts?
When you sign a longer term contract, you can get up to 20% off your monthly cost.
Conference Rooms and Training Room
What are the differences between your conference rooms and training rooms?
Conference rooms are great for small meetings or presentations, with space for up to 20 people. Training rooms are much bigger, fitting up to 60, and are perfect for workshops, seminars, or all-hands sessions.
Can I book a conference room for just an hour?
Yes! Our conference rooms are available to book by the hour, making it easy to host a quick meeting or last-meeting presentation. No membership is required to book – just reserve a space with our portal.
Can I book a conference room by the day?
Absolutely – you can book our conference and training rooms in daily blocks as well. You don’t need to be a member to reserve our rooms either. Seamlessly reserve your room through our portal.
Is there catering available for meetings and events?
We can provide catering options for meetings and events held in our conference rooms. Please contact us for more information.
Can I bring my own food if I host a meeting at Project Cowork?
Of course! We are happy to help you find options and are agnostic to who you choose.
Is there a limit to conference room hours?
You can book our conference room and training rooms online for use Monday through Friday, 8 am – 6 PM CT. We also offer after-hours and weekend bookings at 1.5x the standard rate. To schedule outside of normal hours, submit a form and our team will follow up to confirm your booking.
Virtual Address and Mail Products
What is a virtual address? What are the benefits of a virtual address?
A virtual address is a real business address you can use for mail, business registrations, and marketing. It makes your business look more professional, helps you establish a local presence, and means you don’t need to pay for a full office space.
Can I use Project Cowork’s address as my business address?
Virtual address members can use the address for business registration, but can not use the address for Google My Business or other public listings unless they have a private office with its own suite number. This helps ensure accurate, professional listings for all members.
Do you take mail and package deliveries through my virtual mail membership?
Yes! We receive and securely hold your business mail and packages. You’ll get notified when something arrives, so you can pick it up at your convenience.